How to Contact BassetHoundArt.com (aka BassetArtStudio.com)
BassetHoundArt.com is the web site for Shenandoah Basset Art Studio, owned and operated by Elisabeth Schillinger. You may contact Liz by e-mail, telephone, and snail mail:
Email
Telephone-Toll Free Snail Mail
Telephone-Toll Free Snail Mail doesn't work for you Strasburg, VA our local phone is 22657 USA
22657 USA 540 465-2828
Low, Low $9 Flat-Rate Shipping
In an effort to minimize shipping costs (there is no handling fee), my shipping cost is a flat rate of $9 for any order no matter how big or small, shipped within the 48 contiguous United States. The sole exception is original art, which is already included within the quoted price. Canadian Customers: I welcome your business. But shipping costs make it necessary for me to charge you a basic rate of $12 USD. I will send PayPal customers an invoice for the extra $4.
Hawaii, Alaska, International and Express Shipping
If you wish to purchase from BassetHoundArt.com and ship outside the 48 contiguous states, I’d love to do business with you, but the mail, express shippers, and customs do not make it as cheap or easy. Please call me or send an email and let me work out exact costs for you to consider before making a purchase. I’ll keep it as low as possible!
Navigating the Site
This web site is divided by tabs into seven sections: Home, Art Gallery, Basset Cards, Gifts, About Us, and Info and Sign Ups. Each section is accessible via the links that appear across the top of every page.
You may also find our new Sitemap useful, for an alphabetically linked route around the site. You'll find this map on the tabbed Home and the Art Gallery pages.
Home Page Also known as our front door. This is an introduction to our site
Gallery - Actually five galleries, through which you can access images and purchasing information about any of our 50 plus paintings or prints with a click of your mouse. The galleries are:
Originals
Bassets Around the House
Bassets in the Garden
Special Basset Moments
Urban Basset Sophisticates
Basset Cards – Note cards and, in season, Christmas cards, reproduced from Liz’s paintings
Portraits – Discussion and examples of commissioned paintings of your own hounds or other dogs by arrangement with Liz. Humans can be included in dog portraits too.
About Us - About the Schillingers (Liz, Jack, Ruby, Sluggo, and Uptown Girl) and the Studio.
Info and Sign Ups – This is the section you’re in now, full of useful info, we hope.
How To Order
A Word on Color
Getting color to correspond to reality on my own computer screen is not easy, and I know that color variation among monitors is immense. Reproductions of original paintings are made from digital photos at very high resolution. I work closely with my printer--through several proof stages-- to get the most faithful prints possible.
Matte colors vary from monitor to monitor and do not always come out on my screen the way they look in real life. My verbal descriptions are the best indicators. Also, please don't be put off from purchasing a print you like by the matte color. Your local framer can provide just what you want. I do provide custom matting, but it's costly--mostly because of shipping and no high-quantity discounts for me.
Likewise go by the frame color I indicate in the text for framed matted prints--either natural oak,black wood, or occasionally white.
Problems or questions about the site?
Contact Liz.... No one else to blame!
Notifying You of New Items
Several of my customers have asked to be notified when new art or other merchandise is added to my site. There might be 4 or 5 short email notifications a year. If you would like to receive periodic updates, click on this link, and drop me a line in the comments box. I'll add your address to the list! Notify me of new stuff
Notifying You of New Items
How to Contact bassethoundart.com
Low Flat-rate Shipping
Navigating the Site
How to Order
A Word on Color
CUSTOMER SERVICE
